We are pleased to offer Cash on Delivery (COD) as a convenient payment option for our customers. This policy outlines the terms and conditions for using COD when placing orders through our website.
1. What is Cash on Delivery (COD)?
- COD allows you to pay for your order in cash at the time of delivery, instead of paying online in advance.
- This method is available for eligible orders and locations only.
2. Eligibility for COD
- COD is available only for orders within specific regions.
- Some high-value orders may require advance payment or verification.
- Pharmvill Pharmaceutical Company reserves the right to disable COD for users with a history of rejected or fake orders.
3. Order Confirmation
- All COD orders must be confirmed via SMS, email, or phone before shipping.
- Unconfirmed orders may be canceled without notice.
4. Payment at Delivery
- Customers must prepare the exact cash amount as indicated in the order summary.
- Delivery personnel may not carry change.
- No checks, cards, or foreign currencies are accepted for COD payments.
5. Refusal to Accept Order
- If the customer refuses to accept a confirmed COD order without valid reason, they may be restricted from using COD in future orders.
- Pharmvill Pharmaceutical Company reserves the right to recover delivery costs for repeated rejections.
6. Returns and Refunds for COD Orders
- Refunds for returned COD orders will be processed via bank transfer or store credit.
- Cash refunds are not provided at the time of return.
7. Customer Responsibilities
- Ensure someone is available to receive the order at the delivery address.
- Have the full payment ready in cash at the time of delivery.
8. Contact Us
If you have questions about our COD policy, feel free to reach out to us:
Pharmvill Pharmaceutical Company